Mafia Privacy Policy
Last updated: April 17, 2026
At Mafia, we are committed to protecting your privacy in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs). This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you use our online casino services.
Information We Collect
We collect personal information such as your full name, date of birth, address, email, phone number, and government-issued ID during registration and identity verification to comply with KYC and AML requirements. Financial details including payment methods and transaction history are gathered for processing deposits and withdrawals. We also collect gaming activity data like betting patterns and session duration, along with technical data such as IP address, device information, and cookies from platform usage.
How We Use Your Information
Your information is used to create and manage your account, verify identity, process payments, and provide gaming services in line with Australian gambling regulations. We analyse usage data to personalise experiences, prevent fraud, and promote responsible gambling measures. Additionally, it supports customer service, marketing communications, and regulatory compliance including AUSTRAC reporting obligations.
Information Sharing
We share personal information only with trusted service providers like payment processors and identity verification services, bound by confidentiality agreements and the APPs. Disclosure occurs as required by law to regulatory bodies such as AUSTRAC or law enforcement for AML compliance. We do not sell your data to unrelated third parties.
Data Security
We implement robust security measures including encryption, secure servers, and access controls to protect your personal information from unauthorised access or breach. Regular security audits and compliance with Australian privacy standards ensure data integrity. Information is retained only as long as necessary for legal and business purposes, typically seven years for transaction records per AML regulations, then securely disposed.
Your Rights
Under the Privacy Act 1988 and APPs, you have rights to access, correct, or delete your personal information, and to request details on its handling. You may withdraw consent for non-essential processing, restrict use, or lodge complaints with us or the Office of the Australian Information Commissioner (OAIC). We facilitate these rights through simple procedures via customer support.
Cookies and Tracking
We use cookies and similar technologies to enhance site functionality, analyse usage, and personalise content. These collect technical data like IP addresses for security and performance. You can manage preferences through browser settings, though this may affect site features.
Contact Us
For privacy concerns or to exercise your rights, contact our Data Protection Officer. We aim to respond within 30 days.
[email protected]